Student Support Services

The peer advisors in our Office of Learner Services can help you with the following:

• register you for a course
• mail you a catalog or bulletin
• schedule your exam
• help you contact your instructor or advisor
• check on the status of an assignment or exam
• take payments (with a credit card)
• refer you to technical support for online courses
• record a change of name or address
• answer your questions about programs and courses
• resolve problems with applications, registrations, or taking courses

You may contact the Office of Learner Services toll free by calling 800.334.1011 or by sending an email message to scs@indiana.edu. If you live in Bloomington or outside the toll-free area, call 812.855.2292.

Grade/Assignment Status

 Our online student information system, Dragon, directly records and tracks the grades for all your assignments and exams, as well as your final course grade, for all courses in which you are registered. If you have access to the Internet and an email address, you can access this information—even if you are registered in a correspondence course. When you register, you will receive, by email, a username and temporary password that will allow you to access your Course in Progress screen. You can find out when an assignment, exam, or exam application is received by the Independent Study Program, what your grades are on assignments and exams, when your grades on assignments and exams are posted with the Independent Study Program, and what your final course grade is.

If you have questions, you may call 800.334.1011 or 812.855.2292.

Email Account  

If you are registered for at least one Indiana University School of Continuing Studies distance education course, you are entitled to an Indiana University email account. To obtain an email account, you need to request an IU network ID and password. To request an IU network ID and password,

• call customer service at 800.334.1011 or
• send an email message to custserv@indiana.edu.

Please provide the following information: your name and UID number, the course(s) you are registered for, and your current email address. A link will be sent to your current email address that will permit you to set up your own accounts.